What’s yours
stays yours.
Your line sheets, prices, buyers and orders sit in your own workspace, and Looma’s AI works only with what you can already see.
Your data stays in your workspace,
and never trains a model.
Looma’s agents work inside your brand’s workspace. Nothing in it is used to train or retrain AI models, and nothing in it reaches another brand.
- Your records
- Accounts, doors, contacts, terms and budgets
- Your orders and files
- Read as they arrive, opened through links that expire
- Your line sheets
- Market Setup, and the rules each order is checked against
- Your chats
- Every question and answer, for your team only
- Looma’s agents
- Work on your data with the access of whoever asks
- AI model training
- Your data never trains or retrains a model
- Other brands
- Can’t see in, even one selling to the same stores
- Anyone uninvited
- Can’t sign in; your admins decide who can
NeverUsed to train AI models · Seen by another brand · Opened without an invite
AlwaysRead with your own access · Run on Looma’s servers · Logged under a name
Five things that hold
for every workspace.
They apply to every brand and agency on Looma, whatever its size.
Your data doesn’t train AI models.
Your orders, line sheets, records and chats are never used to train or retrain AI models, ours or the model providers’.
Your brand is walled off.
Each brand has its own workspace. The database checks every read and write against it, so no other customer can see your prices, buyers or orders, even a brand that sells to the same stores.
Only the people you invite get in.
People join by invitation and sign in with Google, a link sent by email or a password. Your admins add and remove members, and removing someone signs them out everywhere.
The AI sees only what you can see.
When you ask Looma something, it reads with your own access, on our servers and never in your browser. Text in your files reaches the AI as data, never as instructions.
Nothing changes without your team.
Looma proposes a change and someone on your team confirms it. Each change is saved under their name, with the time.
Every change is logged,
with who made it.
A record’s activity lists each change and comment in order, with the person who made it and when. When Looma proposes a change and someone confirms it, the change appears here under their name.
Camille wants to see the SS27 outerwear in Paris before she commits to a budget.
What a security review
usually asks.
Ask us anything that isn’t here, and we’ll answer it for your team.
Does Looma train AI models on our data?
No. Your orders, line sheets, records and chats are never used to train or retrain AI models, by us or by the providers of the models Looma uses.
Can other brands on Looma see our data?
No. Each brand’s data sits in its own workspace, and the database checks every read and write against it. That separation is tested automatically each time Looma is updated.
What does the AI see when we ask it something?
Only what the person asking can open. The request is put together on our servers, the AI reads your records as data, and each request is capped in steps, time and cost. Figures in reports are worked out by Looma, not by the AI.
Who at Looma can see our data?
Only aggregated data. Someone on our team sees your records, orders or chats only during a technical support session.
See Looma read
one of your orders.
Bring an order a retailer sent you, and we’ll run it through Looma on the call.